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BT Broadband Service Status
The service website to check your online broadband status is available at: btbroadbandoffice.com/business/help/ss/0,,Broadband_0_5_BTCTB_Home,00.html That page allows you to check if a service issue affecting you is already being dealt with. If it is, youdon't have to raise a fault. It it isn't, you can report telephone line and broadband faults online quickly and easily at bt.com/business/faults If you can't get online to check the status, the status page information is also available by calling them free on 0800 169 0199. The status page will give you the latest issues and what is being done to deal with it. Also, you can see what postal codes the problem affects. Additionally, if you have a Yahoo! BT broadband service, you can also check if there are problems with using the Yahoo BT web based services, at help.btinternet.com/yahoo/help/servicestatus/ You can also check the status of your connection and diagnose the situation from your computer using the BT Broadband Desktop Help, which is a downloadable software that you can also use to connect broadband advisors, which can analyse your connections' diagnostics online. |